Please read this Policy before using the BukkadBox Platform or submitting any personal information to BukkadBox. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

By using the BukkadBox Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the BukkadBox Platform.


We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the BukkadBox Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.


The BukkadBox Platform may contain links to other websites. Any personal information about you, collected while visiting such websites is not governed by this Policy. BukkadBox shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the BukkadBox Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.


Device Information: In order to improve your app experience and lend stability to our services to you, we may collect information or employ third party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the BukkadBox Platform.


Our BukkadBox Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.

Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:

     Authenticating users

     Remembering user preferences and settings

     Determining the popularity of content

     Delivering and measuring the effectiveness of advertising campaigns

     Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services

A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics

To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.

We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the BukkadBox Platform and use our Services, as well as when you visit other online sites and services.


We use the information we collect for following purposes, including:

     To provide, personalize, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalize your BukkadBox account

     To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services

     To administer and enhance the security of our BukkadBox Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

     To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone or other internet based instant messaging systems) with information about these services

     To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries

     To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns

     To allow you to participate in interactive features of our Services, if any

     To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you

We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation

We analyze the log files of our BukkadBox Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.


     Apart from the events mentioned above, BukkadBox may use the personal information collected to improve the content of the website/app, customize the website/app to the customer's preferences, communicate information to the customer, and for any other specified purposes.

     BukkadBox may also store and process the personal information collected in order to provide goods and services.

The personal information is used in accordance to the customer’s benefit, including but not limited to any of the following purposes

     Provide the customer with outlet or promotion information

     Process an online order placed by the customer

     Determine the number of unique customers the website/app receives on any given day

     Conduct reviews of the website/app

     Fulfil prizes, awards and purchases

     Respond to specific requests from customers

     Keep the customers informed of any changes to the website/app

     Conduct market research

     Periodically send offers and information on product and services that BukkadBox deems will be of interest to the customers

Further information on the terms of use of personal information used during online ordering is mentioned below.

     Additional customer information is collected at the time of placing an online order on the BukkadBox website/app.

     This is done to verify customer credentials and facilitate delivery to the customer's door.

     The online ordering system stores information about the customers past orders in order to enable quick re-ordering in the future.

     On concluding an online order on the BukkadBox website/app, the customer may be prompted to associate their contact details like mobile number with their social media accounts such as Facebook, Google, etc. The customer may choose to do so for ease of future ordering.


     BukkadBox does not store credit card or any other customer payment information.


Personal information submitted by a customer to BukkadBox may be disclosed to a third party such as mailing agencies employed by BukkadBox to provide services, to meet the purpose for which it was submitted

     If the customer has provided express consent to share the information.

     If BukkadBox is required or authorized by law to disclose the information.

     If the customer's personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes.

     If BukkadBox feels the customer might like to receive information about a third party's goods and services.

     As you access and use our services, we collect certain information from you, including but not limited to, phone number, email address, device make-details, and IP address. By accessing and using our services, you expressly consent to the sharing and disclosure of your information so collected, with our third-party service providers, business partners, and agents. For example, your information may be shared with third-party services like GetSimpl to ensure fraud prevention and PayLater check out experience.


     BukkadBox will take reasonable steps to ensure the personal information collected is accurate, complete and up-to-date.

     The customer may access and request correction of any personal information concerning you at any time.

     The customer may also request the personal information be deleted at any time. Any such requests should be made directly by contacting BukkadBox, please write to us at

     BukkadBox will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.